Every social media platform, including WhatsApp, has strict guidelines and policies to maintain a safe environment. If you accidentally or deliberately violate any of WhatsApp’s Terms of Service, it’ll likely result in an account ban. If you’ve landed on this page, wondering “Why Is My WhatsApp Account Banned?”, we’ve got you covered. Let’s familiarise you with the most common reasons that lead to a WhatsApp account ban and how to unblock your number easily.
Types of WhatsApp bans: Temporary vs permanent
Before getting started, you must know that WhatsApp implements two types of bans: temporary and permanent. A temporary ban can last for a few hours to a few days. In this case, WhatsApp will also display a countdown timer, showing the length of the ban. It usually happens when you’re indulging in spam activities, using an unofficial version of WhatsApp, or harvesting information.
Meanwhile, a permanent ban is a more serious action, resulting in absolute restriction of access to your WhatsApp account. This step is usually taken when someone repeatedly violates WhatsApp’s policies and terms of service. Once your account faces a permanent ban, you cannot reinstate it. You’ll have to make a new account with a new number.
Top reasons why WhatsApp bans your account
- Reported and blocked by too many users.
- Sending illegal or inappropriate content
- Unauthorised use of automated or bulk messaging, especially to non-contacts
- Sending suspected malicious files or viruses
- Spreading misinformation or harmful content
- Impersonating another user or using a fake account
- Using a cracked/ unofficial version of WhatsApp
- Obtaining personal data from others without their consent
Here’s how to unblock your WhatsApp number/ account
Uninstall and re-download WhatsApp
This is basically done to re-register your phone number. Delete the WhatsApp account on your device, and download it again. While setting up your account, enter the blocked number. You’ll then receive a 6-digit code to complete registration. Enter this code to activate the account again. However, if your account still doesn’t get reinstated, you might need to wait 30 days before trying again.
Request a review
After reinstalling WhatsApp and entering your blocked number, you’ll see a ‘Support’ option. Select it and enter the 6-digit verification code sent by the system. You’ll then have to fill out an application, explaining your situation and add any extra information that might help your case.
Submit an unban request or email WhatsApp
Contact the WhatsApp team directly by going to the app’s Help Center. Request them to unban your account by explaining your situation, and if you landed here by any misunderstanding. State reasons behind any action you might think has led to the ban and request them to reactivate your account.
Moreover, you can also send a mail to the WhatsApp support team. Go to the WhatsApp contact page, and depending on your account type, choose business or personal support. If you have a personal account, you’ll be required to fill out the online form and mail the WhatsApp support team.
On the other hand, business account users can contact WhatsApp via this e-mail address: smb_web@support.whatsapp.com
Lastly, be patient as you await a response and learn from your experience!
Here’s how you can prevent future WhatsApp account bans
- Only send messages to trusted contacts. Always double-check a message or link before forwarding it to other people. Steer clear of any suspicious or fake messages.
- Always ask others before adding them to any group, and if someone leaves respect, their choice. Don’t send unwanted promotional messages or anything that can be considered spam.
- Avoid sending repeated messages to those who have blocked or not approved your sender number.
- Don’t use a private WhatsApp account for commercial purposes. Also, don’t violate WhatsApp’s commercial terms on the Business App.
- If you’re the admin of a group, change the settings so only you or other admins can send messages. This helps avoid a barrage of unnecessary messages/ media on the group.
We hope you now know how to get your WhatsApp number unblocked!
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This article first appeared on Lifestyle Asia Hong Kong
Frequently Asked Questions (FAQs)
- How to unban my WhatsApp number?
There are multiple ways to unban your account. You can request a review by the WhatsApp team, send them an e-mail requesting a review or uninstall and re-download the app.
- How do I see my blocked number on WhatsApp?
To view your blocked number list on WhatsApp, go to WhatsApp settings and visit the ‘Blocked’ section.
